the normal process is to place your desired items into the shopping cart and select your shipping – Next day – 3 Day – 2 Day or – Groud by UPS. We also offer e-mail with a printed hard copy at no additional cost – nothing is shipped out. After you check out and pay then you will be prompted to fill out the “Customization Form” – this will give us the required info to make your Safety Manual specific to your companies needs based on your industry and state requirments. We also place your company name so it appears throughout the Safety Manual and on the Cover Page. We can also put your company logo if you would like at no additional cost